How to Choose a Professional Carpet Cleaner
one carpet cleaning company
- Attention to Detail
- Friendly Customer Service
- Honesty and Integrity
- Powerful Equipment
- Fair Pricing
When searching for the right carpet cleaner for your home, many articles on the internet have the same great advice — be picky, and ask questions! There is a wide variety of service professionals on offer in the marketplace, and not all carpet cleaners are of the same quality. If these traits — experience, friendly service, superior results, and fair pricing — are of value to you, please take a little time to choose wisely.
I've always been fully committed to providing superior results, friendly customer service, a warm smile, and fair and honest pricing.
So with that said, here are my answers to some common questions that you should ask any cleaning company before you hire them.
"Do you have good references?"
We are considered to be one of the most reliable cleaning companies in the Centennial / Denver, Colorado area, and we take great pride in our client service. We are often referred to clients by some of the most seasoned professionals in the carpet cleaning industry. Please see our Reviews Page to see what our clients are saying. We have references available upon request.
"What kind of experience do you have?"
I've been cleaning carpets since 1989. I've seen it all! I have cared for the finest carpets and rugs, and have handled many specialty items and all kinds of unusual situations. Whether your carpeting is natural or synthetic, my decades of experience makes Fiber Clean a top-rated company in the area.
"Are you well-educated in the field?"
Carpet cleaning is a special craft. We regularly attend educational courses and seminars, certification schools, conventions, and we study trade journals and books related to the advancement of the craft of carpet cleaning. We keep up-to-date on cutting-edge technology and the changes that regularly occur in our industry.
"What systems do you use?"
At Fiber Clean, you can be assured that we use state-of-the-art equipment. The machines we use are the most advanced systems available today, and we keep them sparkling clean and disinfected. We perform optimal maintenance routines on all our equipment, to keep them working in perfect order. You can expect maximum soil removal, no soil-attracting residues, and your fresh-smelling, soft carpet will be "standing tall" again!
"How good are the cleaning products and solutions you use?"
Our vans are stocked with only the very best products from top manufacturers. We refuse to use discount products and solutions that tend to leave sticky residues behind which then leads to rapid re-soiling and discoloration of the carpet. You can be assured that our products are effective — and safe for your carpet, your family, your pets, and for the environment. If a spot can be removed, our techniques and products will remove it.
"Will I get what I pay for?"
In my years of experience in the industry, I can soundly advise that you never select a carpet cleaning company based on low prices. You really do get what you pay for. Budget cleaners advertise a low price to get in the door — then they push their low-quality, ineffective goods at higher prices. Quality carpet cleaning is never as cheap as you see in the ads, but it will extend the life of your investment, and care for your carpeting in a way that will save you money in the long run.
"Do you guarantee your work?"
Yes! At Fiber Clean, we offer a 100% money-back guarantee. We do not want to have anyone in our community that feels that they paid us for something they did not get.
Your carpet and upholstery represent substantial investments in your home design, function, and image. Like other investments, they require careful, knowledgable maintenance to provide lasting service and beauty. We maintain your carpet and fabrics for a year-round new appearance whether it's a special care fabric, a football field of carpet, or a valuable oriental area rug.
Thank you for taking the time to read about us. We appreciate it. If there's anything I can do for you — answer any questions or schedule an appointment — please give us a call at Fiber Clean! We look forward to serving you.